To request an urgent appointment for today or tomorrow (Monday to Friday)

• Book an appointment online via SystmOnline Login (tpp-uk.com)
• Use an online form to request an appointment. We will respond within 2 days when we are open. We are open Monday to Friday, 8am to 6:30pm
• Phone us Monday to Friday, 8am to 6:30pm
• Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6:30pm

To request a routine appointment in the next 7 days

• Book an appointment online via SystmOnline Login (tpp-uk.com)
• Use an online form to request an appointment. We will respond within 2 days when we are open. We are open Monday to Friday, 8am to 6:30pm
• Phone us Monday to Friday, 8am to 6:30pm
• Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6:30pm
• Use the NHS App to book a screening test or vaccination

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. Nurses’ clinics run daily Monday to Friday (except Thursday afternoon).

If you wish to have a chaperone available at your appointment please advise the receptionist when booking your appointment if possible or when you attend for your appointment.

Evening & Weekend Appointments

Our practice is working in partnership to provide additional GP appointments between:

• 18:30 – 20:00 weekdays
• 09:00 – 12:00 at weekends

If you need access to an evening appointment or weekend routine non-urgent appointment, please contact reception on 01213573309 during the normal practice hours.

Your appointment may be at another Practice and not at your registered Practice.

If you are housebound, or too ill to get to the surgery, you may request a home visit.  Please telephone 0121 357 3309 before 10:30 if possible.  The doctor may call you back to decide whether or not a visit is necessary.  It may be that the doctor can advise you over the telephone. 

Requests for emergency visits can be made to surgery at any time.  Please give as much information as possible to the receptionist to help the doctor to assess the urgency of your request.  Every effort should be made to come into the surgery whenever possible as you will be seen sooner and there are better facilities for diagnosis and treatment.  For non-urgent visits please give as much notice as possible.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for information about available out-of-hours services.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form